Shipping policy

At THE ELITE ERA, we strive to deliver your orders in a timely and efficient manner. This Shipping Policy outlines how we handle the delivery of your purchases.

1. Delivery Timeframe

Our delivery times vary depending on the location of the shipping address:

Within USA and EU: Delivery within 3–5 business days.

Other Locations : Delivery within 5–10 business days.
Delivery times are estimates and may vary due to factors beyond our control, such as weather, public holidays, or shipping carrier delays.

2. Order Processing

Orders are processed within 1–2 business days after confirmation of payment. You will receive a confirmation email with tracking details once your order has been shipped.

3. Shipping Charges
We do not charge shipping costs as our aim is to deliver free shipping across the globe.

4. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to monitor the delivery progress on the courier's website.

5. Delivery Restrictions

Deliveries are made to valid residential or commercial addresses only.

We currently do not deliver to P.O. Boxes or restricted areas (e.g., military zones).

6. Delayed or Missed Deliveries

If your order is delayed or you encounter any issues with the delivery, please contact us at [insert email/phone number]. We will work with the courier to resolve the issue promptly.

7. Lost or Damaged Packages

If your order arrives damaged or is lost during transit, please notify us within 48 hours of delivery. We will initiate an investigation with the carrier and provide a resolution, including replacement or refund, as applicable.

8. Contact Us

For questions about your order or shipping, please reach out to us:

Email: eliteerashopnow@gmail.com